We want you to be happy with your purchase. If you're not satisfied, you may return your unopened, unused items within
14 days of delivery for a full refund.
How to Return
1. Contact us at support@fragrantasy.co.uk to inform us of the return.
2. Return the item(s) in their original, unopened packaging.
3. Include your order number and contact details inside the package.
Refunds
- Refunds will be processed within 7 working days of receipt of the returned item(s).
- Refunds are made to the original payment method.
Non-Returnable Items
- Used or opened perfumes
- Items returned after 14 days
- Gift cards and promotional items
Faulty or Incorrect Items
If the item is faulty or incorrect, please contact us immediately. We will arrange for a replacement or refund and cover
the return postage.
Contact Us
Email: support@fragrantasy.co.uk
Phone: [Insert Phone Number]
Address: [Insert UK Returns Address]